FAQ

How much does your services or rental cost?

We have stand alone rental rates as well as package rates.  Prices will vary depending on the product and the type of services you are requesting.

Do you deliver?

Yes, we deliver. 

How do I reserve services?

A deposit of 50% of the total is required to reserve your services or rental for the date of your event.  After the deposit is received, we will confirm your event and reserve your date. The remaining balance is due prior to or upon delivery. 

How do I make a payment?

When you receive an invoice, you will find a link on the invoice to pay with a credit card.

Can I pay Cash?

Yes, we accept cash as well but we will need your ID  and require a credit card on file for cash transactions involving equipment rental. We can schedule an appointment for a time to meet to complete a cash transaction. 

Can I cancel my reservation?

Any reservation canceled 90 days or more before the scheduled event date will be charged a fee of 25% of the rental fees for the item or service that is being cancelled. If the reservation is canceled within 90 days of the contracted event date, the client will forefit the depost paid to Majestic Event Services LLC. If the client reschedules the event date to a later date, the cancellation policy will apply from the date of the initial booking. 

The venue requires same night equipment pickup. Do you provide that?

Yes, we do. Please let us know when requesting a quote or during consultation so we can accurately provide an estimate for same day pickup. 

The equipment we rented from you is missing?

In the event that a item is damaged or missing, the renter/client is responsible for the full cost of replacing the missing or damaged equipment.